POWER7 information

MAP 3413

Use this MAP to resolve the following problem:

Array not functional due to present hardware configuration (URC 9027) for a PCIe2 controller

Step 3413–1

Identify the adapter and disks related to the error by examining the error log and the Display Hardware Status screen. For details, see Viewing device status.

Go to Step 3413–2.

Step 3413–2

Have the disks or adapter card been physically moved recently?

NO Contact your service support organization.

YES Go to Step 3413–3.

Step 3413–3

There are three possible ways to correct the problem. Perform only one of the following three options, listed in the order of preference:

Restore the adapter and disks back to their original configuration. Then, IPL the system or logical partition (it might be necessary to boot into Rescue mode), or reset the adapter by performing the following steps:
1. Find the SCSI host number associated with the adapter by using the Display Hardware Status screen. For more details, see Viewing device status.
2. Use the echo 1 > /sys/class/scsi_host/hostX/reset_host command to reset the adapter, where X is the SCSI host number from the previous step.
Delete the disk array. For details, see Deleting an IBM SAS RAID disk array.
Attention: All data on the disk array will be lost.
Format the remaining members of the disk array, as follows:
Attention: All data on the disk array will be lost.
1. Select Work with disk unit recovery.
2. Select Initialize and format disk unit.
3. Select the drives you want to format then press Enter.
4. Run the iprconfig utility by typing iprconfig.

When the problem is resolved then go to MAP 0410: Repair Checkout in RS/6000® eServer™ pSeries® Diagnostic Information for Multiple Bus Systems.

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Last updated: Mon, November 11, 2013