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Hexadecimal product activity log data

Use the display hexadecimal report function or follow the steps in this procedure to display hexadecimal error log dump data.

To display hexadecimal error log dump data, complete these steps:
  1. Find an entry in the product activity log for the system reference code (SRC) you are using to locate the problem.
    1. Select System Service Tools (SST).

      If you cannot get to SST, select DST.

      Note: Do not use an IPL of the system to get to DST.
    2. On the Service Tools display, select the Start a service tool option.
    3. Select the Product activity log option on the Start a Service Tool display.
    4. Select the Analyze log option on the Product Activity Log display.
    5. On the Select Subsystem Data display, select the option to view All Logs.
      Note: If the SRC you are using occurred more than 24 hours ago, change the From and To Dates and Times from the 24-hour default.
    6. Use the defaults on the Select Analysis Report Options display by pressing the Enter key.
    7. Find the entry in the product activity log that matches that SRC.
  2. Select the Display Detail Report for Resource display. (See the following figures.)
    Figure 1. Example of hexadecimal detail report for resource
    Display Detail Report for Resource
     
                                            Serial                  Resource
    Name              Type      Model       Number                  Name
    STORAGE           6512      001         10-4294009              SI05
     
    Log ID  . . . . . . . . . :   06020132   Sequence . . . . . . . :         2248
    Date  . . . . . . . . . . :   05/20/95   Time . . . . . . . . . :   08:37:55
    Reference code  . . . . . :   3400       Secondary code . . . . :   00000000
    Table ID  . . . . . . . . :   65120001   IPL source/state . . . :   B/7
     
    Class . . . . . . . . . . :   Permanent
    System Ref Code . . . . . :   65123400
    I/O processor card detected device error
     
     
     
     
     
    Press Enter to continue.
     
    F3=Exit                                                  F6=Hexadecimal report
    F9=Address Information             F10=Previous detail report       F12=Cancel
  3. Press F6 to display the hexadecimal report.
    The direct select address (DSA) is in the format BBBB-Cc-bb:
    • BBBB means hexadecimal offsets 4C and 4D.
    • Cc means hexadecimal offset 51.
    • bb means hexadecimal offset 4F.
    Figure 2. Example of hexadecimal report for resource
    Display Hexadecimal Report for Resource
     
                                            Serial                  Resource
    Name              Type      Model       Number                  Name
    STORAGE           6512      001         10-4294009              SI05
     
    Offset          0 1 2 3  4 5 6 7  8 9 A B  C D E F    EBCDIC
    000000          C5D3F0F4 00000160 00E00180 77B7695E   EL04...-.......;
    000010          E8A70000 000008C8 20E00602 01320000   Y......H........
    000020          34000000 11000000 00000000 009C0000   ................
    000030          F6F5F1F2 F0F0F140 F1F060F4 F2F9F4F0   6512001 10-42940
    000040          F0F9F6F5 F1F20000 00000001 00060000   096512..........
    000050          00020000 FFFFFFFF FFFFFFFF FFFF0000   ................
    000060          00000000 00000000 00000000 F4404040   ............4
    000070          40000000 00000000 00000000 00000000    ...............
    000080          00000000 00000000 00000000 00000000   ................
    000090          00000000 00000000 00000000 00000000   ................
    0000A0          00000000 00000000 00000000 00000000   ................
    0000B0          00000000 00000000 40404040 40404040   ........
    More...
    Press Enter to continue.
     
    F3=Exit        F12=Cancel
     
  4. Are offsets 170 - 173 equal to 00000000?
    • Yes: Continue with step 5.
    • No: Continue with step 6.
  5. Page forward until you locate the offset location X'000180'.

    If the rightmost hexadecimal digit of offset 000182 is 8, then the unit address is hexadecimal offset 18C - 18F.

    If the rightmost hexadecimal digit of offset 000182 is 2, then the unit address is hexadecimal offset 192 - 195

    Record this address information. Return to the procedure that sent you here, if one.
    Figure 3. Example of hexadecimal report for resource offset location (where the rightmost hexadecimal digit of offset 000182 is 8)
    Display Hexadecimal Report for Resource
     
                                            Serial                  Resource
    Name              Type      Model       Number                  Name
    STORAGE           6512      001         10-4294009              SI05
     
    Offset          0 1 2 3  4 5 6 7  8 9 A B  C D E F    EBCDIC
    000180          D0007800 65120001 34000620 1100FFFF   }...............
    000190          FFFFFFFF 31090000 00001100 03C00000   .............{..
    0001A0          00000000 00000000 00000000 00000000   ................
    0001B0          00000000 00000000 00000000 00000000   ................
    0001C0          00000000 00000000 00000000 E0000008   ................
    0001D0          00000000 00000000 00000000 00000000   ................
    0001E0          00000018 00000002 E00401F0 10002000   ...........0....
    0001F0          00000000 40000000 00000000 000002CC   .... ...........
    000200          CCCC0000 00000000 00800000 00000000   ................
    000210          08100000 00000000 F0200040 00800000   ........0.. ....
    000220          00000000 04000000 08000040 E000E221   ........... ..S.
    000230          800084F3 00000002 0000001B 110003C0   ...3...........{
    More...
    Press Enter to continue.
     
    F3=Exit        F12=Cancel
    Figure 4. Example of hexadecimal report for resource offset location (where the rightmost hexadecimal digit of offset 000182 is 2)
    Display Hexadecimal Report for Resource
     
                                            Serial                  Resource
    Name              Type      Model       Number                  Name
    STORAGE           571A      001         10-4294009              DC01
     
    Offset          0 1 2 3  4 5 6 7  8 9 A B  C D E F    EBCDIC
    000180          F8407200 F5F7F1C1 F0F0F0F1 3400031D   8 ..571A0001....
    000190          00233104 00FFFFF4 F0F0F0F0 F0F0F0F0   .......400000000
    0001A0          1104E255 F0F0F0F0 F0F0F0F0 40404040   ..S.00000000
    0001B0          40404000 00FF0000 04440000 A1D0038D      ..........}..
    0001C0          0713000C 00000000 00000000 70000200   ................
    More...
    
    Press Enter to continue.
     
    F3=Exit        F12=Cancel
  6. Using hexadecimal arithmetic, add the value in offsets 170 - 173, the value in offsets 174 - 177, and 00000002. For example, 000001C8 + 00000410 + 00000002 = 000005DA.

    If the value of the rightmost hexadecimal digit at this offset is 8: Using hexadecimal arithmetic, add 0000000A to the offset you calculated. This will be the location of the unit address in the form abcdefgh. For example, 00005DA + 0000000A = 000005E4.

    If the value of the rightmost hexadecimal digit at this offset is 2: Using hexadecimal arithmetic, add 00000010 to the offset you calculated. This will be the location of the unit address in the form abcdefgh. For example, 00005DA + 00000010 = 000005EA.

    Record this address information. If you were sent here from another procedure, return to the procedure that sent you here.

    This ends the procedure.



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Last updated: Fri, March 20, 2015