Use this MAP when the system unit hangs while configuring
a resource.
If you need additional information for failing part numbers, location
codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to
find additional location codes, part numbers, or replacement procedures
for your system.
This MAP handles problems when the system unit hangs while
configuring a resource.
- Step 0260-1
The last three
or four digits of the SRN following the dash (-) match a failing function
code number.
Look at the System parts and
find the failing function code that matches the last three or four
digits of your SRN, following the dash. Record the FRU part number
and description (use the first FRU part listed when multiple FRUs
are listed).
The location information or device name is displayed
on the operator panel.
- Step 0260-2
Are there any
FRUs attached to the device described by the location code?
- No
- Go to Step 0260-6.
- Yes
- Go to Step 0260-3.
- Step 0260-3
Remove this
kind of FRU attached to the device described in the location code
one at a time. Note whether the system still hangs after each device
is removed. Repeat this step until you no longer get a hang, or all
attached FRUS have been removed from the adapter or device.
Has
the symptom changed?
- No
- Go to Step 0260-4.
- Yes
- Use the location code of the attached device that you removed
when the symptom changed, and go to Step
0260-6.
- Step 0260-4
- Step 0260-5
One of the FRUs
of this kind is defective.
Remove this kind of FRU one at a
time. Test the system unit after each FRU is removed. Stop when the
test completes successfully or when you have removed all of the FRUs
of this kind.
- Step 0260-6
- Turn off the system unit.
- Exchange the FRU identified by the location code or Step 0260-5.
Is this system capable of running online diagnostics in service
mode?
- No
- Go to Step 0260-7.
- Yes
- Go to Step 0260-8.
- Step 0260-7
- Turn on the system unit.
- Load the standalone diagnostics. See Running the standalone diagnostics
from CD-ROM.
- Wait until the Diagnostic Operating Instructions display or the
system appears to have stopped.
- Step 0260-8
- Turn on the system unit.
- Load the standalone diagnostics. See Running the standalone diagnostics
from CD-ROM.
- Wait until the Diagnostic Operating Instructions display or the
system appears to have stopped.
- Step 0260-9
Look at the
operator panel display.
Is the number displayed the same as
the last three or four digits after the dash (-) of your SRN?
- No
- The symptom changed. Check for loose cards, cables, and obvious
problems. If you do not find a problem, go to MAP 0020 and get a new SRN.
- Yes
- Go to Step 0260-10.
- Step 0260-10
- Step 0260-11
- Step 0260-12
The adapter
for the device may be causing the problem.
- Turn off the system unit.
- Exchange the adapter for the device.
Note: If the AIX® operating
system is not used on the system, start diagnostics from an alternate
source.
- Turn on the system unit. If c31 is displayed,
follow the instructions to select a console display.
- Load the standalone diagnostics. See Running the standalone diagnostics
from CD-ROM .
- Wait until the DIAGNOSTIC OPERATING INSTRUCTIONS display or the
system appears to have stopped.
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