When selected, functions 11 - 20 on the control panel display
reference codes and system information.
Note: Ensure you have a printed copy of the appropriate problem
reporting form to document the information you collect here.
To
collect reference codes and system information using the control panel,
perform the following steps:
- On the control panel, press the increment button until
function 11 is shown on the function/data display.
- Press the middle button.
- Record the data.
- Repeat steps 1 - 3 for functions 12 - 20, until you have
recorded the machine type, model, and serial number shown by function 20.
Notes: - If 11 is shown in the function/data display on
the control panel display, the numbers that follow are the reference
codes.
- If a number other than 11 is shown in the function/data
display, the number might not indicate a problem with the system.
These reference codes might indicate functions you select from the
control panel display.
- If you have a console with type and reference code columns on
it, record the data under the type column as the first 4 characters
of function 11 on the problem reporting form. If an A, B, C, or D
is displayed as the first character in the type column, use the data
in the reference code column as the last 4 characters of function
11.
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