If your next level of support or your service provider
suspects a wait or loop in the server firmware, you might be asked
to perform a resource dump.
Use this procedure only under the direction of your next
level of support or your service provider.
If you do not have
an Hardware Management Console (HMC), follow these steps
to perform a resource dump:
- On the control panel, select Manual mode.
- Use the increment or decrement button to select function
41 (resource dump).
- Press Enter (the middle button) on the control panel.
- Is 00000000 or FF displayed on the control panel for more
than 30 seconds?
- Yes: The service processor or server firmware
is not responding to a request from the control panel. Contact your
next level of support or your hardware service provider.
- No: An attention SRC A1xx3042 is
displayed, which indicates that function 41 has been selected.
- Perform the following steps:
- Ensure function 41 is shown on the control panel and press Enter
(the middle button) again.
- Return to normal mode and wait for the dump to complete.
- For details on how to copy, report, or delete a dump after
you have completed a dump, see Managing
dumps.
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