MAP 3337

Use this MAP to resolve the following problem:

IOA detected device error (URC 9001)

Step 3337–1

A device configuration error has been detected. The configuration sectors on the device may be incompatible with the current I/O adapter.

Has the I/O adapter been replaced with a different type of I/O adapter, or have the devices been moved from a different type of I/O adapter to this one recently?

NO Go to Step 3337–2.

YES Go to Step 3337–3.

Step 3337–2

Contact your service support organization.

Exit this procedure.

Step 3337–3

Identify the affected disks by examining the error log and the Display Hardware Status screen. For further details, see Viewing array status.

Go to Step 3337–4.

Step 3337–4

If the I/O Adapter has been replaced by a different type of I/O Adapter, reinstall the original adapter.

Go to Step 3337–5.

Step 3337–5

If the disks involved have been moved from a different type of I/O Adapter to this one, return them to their original I/O Adapter.

Go to Step 3337–6.

Step 3337–6

Attention: The next step will cause data loss on the disks involved. If the data on these disks is important, perform back up procedures now.

Delete the disk arrays. For further details, see Deleting an IBM SAS RAID disk array.

Go to Step 3337–7.

Step 3337–7

Restore the initial hardware configuration that caused the error.

Go to Step 3337–8.

Step 3337–8

Create new disk arrays, then restore the saved data. For further details, see Creating an IBM SAS RAID disk array.

When the problem is resolved then go to MAP 0410: Repair Checkout, in RS/6000 eServer pSeries Diagnostic Information for Multiple Bus Systems.