Find possible solutions to connection problems that might be encountered
during your Operations Console connection.
Settings window
Operations Console has a built-in, hot-key-activated, Settings window
that has special options used to help troubleshoot problems.
Console fails to start
Under certain circumstances, a local console that is directly
attached fails to connect. This might be the result of the server's
asynchronous communications adapter being deactivated for some reason,
such as an exception that takes place.
Network connection errors
Learn about some possible solutions to try if you are experiencing
problems that occur when a local console on a network (LAN) fails to connect
to a server.
Status remains Connecting
You are experiencing problems that prevent the local console
from connecting to the server due to incorrect hardware or software
configurations.
Performance degradation
Learn about some possible reasons for performance degradation
on a directly attached local console connection involving the communications
port.
Unexpected disconnections
Local PCs that have power-management capabilities can cause disconnected
connections.
Session unexpectedly disconnects
Learn about a possible solution to try if you have a console
session that unexpectedly disconnects while you are working on a local
console that is directly attached.
Using HyperTerminal to validate connectivity
Use HyperTerminal to assist in determining whether the
connection between the client (PC) and server is good when you are
using a local console that is directly attached.