Learn more about the IBM® services that are designed to help you
plan, design, install, implement, and manage your IT environment. Onsite and
remote support options allow you to choose the services you need, when you
need them. Flexible service options at IBM help protect your IT investment, integrate
new technologies into your environment, and give your staff access to the
support that they need to remain productive.
You can use the IBM Global Services Technical support 
Web
site to evaluate the service offerings and to determine the services that
are required for your environment in the following areas:
| Identify IBM service offerings
and requirements |
|---|
- IBM System p® services
View a complete listing of available services, including installation
and implementation, maintenance, migration, support, relocation, data center,
site enablement, site planning, and software.
- IBM Implementation Services for HACMP
Help improve your server availability with a cluster implementation.
- Installation Services for WebSphere® Application Server — Advanced
Edition
Consider a highly secure,
scalable solution for e-commerce payment processing in an environment.
- Maintenance and technical support
Manage maintenance levels for IBM PC to enterprise server hardware.
- IBM Migration Services — for IBM eServer™ Cluster 1600
Get planning and migration assistance for an IBM eServer Cluster
1600.
- IBM Migration Services — for eServer p5 and pSeries® LPAR
Receive expert installation, migration, and configuration assistance
of your system.
- IBM Operational Support Services — Advanced
Support
Receive the highest level
of remote software support that is customized to meet your needs.
- IBM Equipment Modification (EMOD)
Receive assistance from IBM technical specialists for modifications
and upgrades.
- IBM Data Center - Planning, Design, and Construction
Services
Receive help with building
your data center.
- IBM Data Center Services
Redirect your focus on core business objectives.
- IBM Site Enablement Services for Internet Data Centers
Consider an advanced data center solution for your
Internet environment.
- IBM Site Services — Site Planning Services
Receive physical site planning help.
- IBM eServer Solutions
Learn
about end-to-end solutions that are designed to meet your unique business
needs. These solutions combine the foundation of IBM hardware, software, and middleware with
the strength of applications to help you overcome the challenges of doing
business in the on demand world.
|
When you have completed these tasks, you should have a plan that identifies
these elements:
| After you finish |
|---|
| __ |
Record a complete plan for what billable IBM services you
will contract. |
| __ |
Record a schedule for services that fits into your overall
plan. |
| __ |
Identify and create a timeline for any tasks that you
must complete prior to any IBM service activities. |