Licensed Internal Code detected an operating system program problem.
Read the danger notices in
Licensed internal code (LIC) isolation procedures before
continuing with this procedure.
- If the system has logical partitions, perform this procedure from
the logical partition that reported the problem. To determine if
the system has logical partitions, go to Determining if the system has logical partitions before
continuing with this procedure.
- Select Manual mode and perform an IPL to
DST. See Performing
an IPL to DST.
Does the same SRC occur?
- Yes: Go to step 5.
- No: Does the same URC appear on the console?
- No: Continue with the next step.
- Yes: Go to step 4.
- Does a different SRC occur, or does a different URC appear on the
console?
- Yes: Use the new SRC or reference code to correct
the problem. See the Reference codes topic. If the procedure
for the new SRC sends you back to this procedure, then continue with the next
step. This ends the procedure.
- No: Select Perform an IPL on
the IPL or Install the System display to complete the IPL.
Is the problem intermittent?
- Yes: Continue with the next step.
- No: This ends the procedure.
- Copy the main storage dump to removable media. See Working with storage
dumps.
- Report a Licensed Internal Code problem to your
next level of support. This ends the procedure.