Local console does not detect console cable

Learn about some solutions to problems that occur when the local console does not detect the presence of the Operations Console cable.

If this problem exists, a status message of Connecting or Unavailable is usually present or the port detection in the setup wizard fails.

Verify that the cable is connected correctly. For more information on cable installation, see Installing an Operations Console cable.
For the console, verify that the asynchronous communications adapter on the server is located correctly.
Verify that the part number for the Operations Console cable is correct.
Verify that the system is in a state such that the console is active. For example, if the console is active after you start the server, system reference codes (SRCs) B6004031, B6004508, or B600500x (where x is a number) indicate that the system is in the correct state.
Verify that the PC resources are free of address or interrupt request (IRQ) conflicts. Operations Console uses addresses in the range 192.168.0.0 - 192.168.0.255. If you run any software that makes your PC SOCKS-enabled, check your SOCKS configuration:
- Direct 192.168.0.0 255.255.255.0
- A SOCKS-enabled PC accesses the Internet through a firewall, such as Microsoft® Proxy Client, Hummingbird SOCKS Client, or others.
Note: Use the Operations Console properties window to change the IP base address from 192.168.0.2.