Learn how to collect reference codes and other system information
with an HMC.
Perform these steps to collect reference codes (functions 11-19)
and system information (function 20) on an
HMC.
Note: Ensure
you have a printed copy of the appropriate problem reporting form to document
the information you collect here. For details, see
Using the problem reporting forms.
- In the navigation area, expand .
- To view the reference code that corresponds to function 11 on the
control panel: In the contents area, select the system or logical partition
and view the associated value in the Operator panel value column.
- To view reference codes that correspond to function 12-19 on the
control panel: In the contents area, expand the system.
- Select the system or logical partition.
- Right-click the system or logical partition and select Properties.
- Select the Reference Code tab.
- Select the entry that corresponds to the time stamp you want to
view.
- Click the Details button.
- Record the values that correspond to functions 12 through 19 on
the control panel.
- When finished, click OK twice.
- To collect system information that corresponds to function 20 on
the control panel: In the navigation area, open the Service Applications folder.
- Select Service Focal Point.
- In the contents area, select Service Utilities.
- In the Service Utilities window, select the system and select .
- Choose from the following options:
- To view function 20 for the selected system, select .
- To view function 20 for a logical partition, select the logical partition
from the list and select .
- Record the machine type, model, processor feature code, and IPL
type information.