Remote support connection

Manage the service connection that securely accesses the remote system.

To manage the connection that service uses to securely access the system remotely, complete the following steps:

  1. In the navigation area, click Call home, and then select Remote support connection.
  2. In the Remote support connection window,
    1. Click Open to keep the connection open. When you select the Open option, you must specify the Connection timeout (minutes) period.
    2. Click Close to close the remote support connection.
  3. When you complete all the necessary fields, click OK to save your changes.

Use the online Help if you need additional information for customizing outbound connectivity information.