Authorize User

Request authorization for Electronic Service Agent. Electronic Service Agent associates your system with a user ID and allows access to system information through the Electronic Service Agent facility. This registration is also used by your operating system to automate service processes for your AIX® or IBM® i operation system.

To register a user ID, complete the following steps:

  1. In the navigation area, click Serviceability, and then select Service Management.
  2. In the content pane, click Authorize User.
  3. Provide a user ID that is registered with the Electronic Service Agent. If you need a user ID, you can register at the IBM Registration website.
  4. Click OK.

Use the online Help if you need additional information for registering a customer user ID with the eService website.