A service processor dump is a collection of data from a
service processor after a failure, an external reset, or a manual
request. If you do not have a management console, you can use the control
panel to perform a service processor dump.
About this task
Use this procedure only under the direction of your next
level of support or your service provider.
If you do not have
a management console, follow
these steps to perform a service processor dump:
Procedure
- On the control panel, select manual mode.
- Use the increment or decrement button to select function
43 (service processor dump).
- Press Enter (the middle button) on the control panel.
- Is 00000000 or FF displayed on the control panel for more
than 30 seconds?
- Yes: The service processor or server firmware
is not responding to a request from the control panel. Contact your
next level of support or your hardware service provider.
- No: An attention SRC A1xx3043 is
displayed, which indicates that function 43 has been selected.
- Perform the following steps:
- Ensure function 43 is shown on the control panel and press Enter
(the middle button) again.
- Return to Normal mode, and wait for the dump to complete.
- For details on how to copy, report, or delete a dump after
you have completed a dump, see Managing
dumps.