Reporting a problem

To report a problem on your Hardware Management Console, complete the following steps:

1. In the navigation area, click Serviceability, and then select Create serviceable events.
2. Enter a brief description of your problem in the Problem Description field and then click Request Service.

To test problem reporting from the Create Serviceable Event window, complete the following steps:

1. Select Test problem reporting and enter This is just a test in the Problem Description field.
2. Click Request Service. The problems are reported to the service provider for the Hardware Management Console. Reporting a problem sends to the service provider the information you provide on Report a Problem window, and machine information that identifies the console.

Use the online Help if you need additional information for reporting a problem or testing if problem reporting works.