Events manager for call home

Learn how to monitor and approve any data that is being transmitted from an HMC to IBM® Support.

  1. In the navigation area, click Service management, and then select Events manager for call home.
  2. From the Events manager for call home window, select Manage Consoles to manage the list of registered management consoles.
  3. You can use the Event Criteria to specify the approval state, status, and originating HMC to filter the list of events that are available for all registered management consoles. You can use the criteria to filter the view.
  4. Click Refresh to refresh the list.
  5. Select an event and click Action to choose any of the following options to manage the selected event:
    • View Details: Displays the details of this event.
    • View Files: Displays the files that are associated with this event.
    • View Reference Code Description: Displays the description of the reference code associated with the selected serviceable event. This option is not be available if the reference code has no description.
    • Approve Call Home: Approve the call home of this event. This option is only available if the event has not been approved already.
  6. Click Save to save the filter values.

Use the online Help if you need additional information about this task.