Shutting down a TM1 Server running as a Windows service

You can shut down a remote server that has been installed as a Microsoft Windows service.

Procedure

  1. Open the Microsoft Windows Services manager.

    A list of services opens.

  2. Right-click the TM1 Server and select Stop.

Results

The TM1® Server running as a Windows service automatically shuts down during system shutdown. In some instances, a server running a large or complex model, might not properly shut down during system shutdown, power failure, or manual service shutdown. An improper shutdown is defined as a shutdown in which the TM1 Server is summarily terminated before it has completed all shutdown procedures. This can happen during normal system shutdown because Windows allots a limited time (approximately 20 seconds) for service shutdown. After the allotted time expires, the system shutdown proceeds regardless of whether the service shutdown is complete.

When the TM1 Server is running as a service, it automatically recovers any data changes from the previous sessions in which an improper shutdown occurs. The changes are recovered from records in the server's Tm1s.log file.

For details on Microsoft's approach to service shutdown or on increasing the amount of time allotted by Windows for service shutdown, see the Microsoft support website.