Uninstalling Data Tier components

Follow these steps to uninstall Data Tier components for Planning Analytics 2.1.8 or later.

About this task

Uninstalling the Data Tier components does not uninstall any associated Windows services that you created to manage the components. You must remove the services separately.

An uninstall removes all installed Data Tier components; you cannot selectively uninstall individual components. All files and folders created during the installation are also removed. Back up any files, folders, data directories, and configuration setting that you want to retain.

Procedure

  1. Stop all Windows services for Data Tier components. If any components are running as applications, shut down the applications.
  2. Close any open files located within the installation directory.
  3. Remove all Windows services for Data Tier components.
    1. Open a Powershell or Command Prompt window with the Run as administrator option.
    2. To remove a TM1 Server service, run the tm1sd.exe -n <service_name> -remove command.
    3. To remove the TM1 Admin Server service, run the tm1admsd.exe -remove command.
    4. To remove the Planning Analytics Administration agent service, run the <install_dir>\paa\bin\PAAAgentDelete.bat script.
  4. Run Uninstall_IBM_Planning_Analytics.exe in the <install_dir>\uninstall directory.
  5. Click Uninstall.

What to do next

If you run Uninstall_IBM_Planning_Analytics.exe before you remove the Windows services for Data Tier components, you can still remove the services at a later time.

  1. Open a Powershell or Command Prompt window with the Run as administrator option.
  2. To remove a TM1 Server service, run the sc delete <service_name> command. The <service_name> is unique for each TM1 Server service. To determine the service name, double-click service in the Windows Services console and note the Service name.
    Service name in Windows Services console
  3. To remove the TM1 Admin Server service, run the command sc delete tm1admsdx64.
  4. To remove the IBM Planning Analytics Administration Agent service, run the command sc delete kate-agent