Known issue - Universal Reports timeout when workloads exceed two minutes of query execution

Some large Universal Reports timeout when workloads exceed two minutes of query execution time and do not successfully return data in IBM Planning Analytics for Microsoft Excel 2.1.10. This issue impacts users that are on IBM Planning Analytics as a Service only.

There is no workaround for this issue currently.

For the best experience with Universal Reports, use Planning Analytics for Excel 2.1.10 with Planning Analytics Workspace 2.1.10.