Requirements for using custom SSL certificates

There are a few requirements for using Planning Analytics for Microsoft Excel with a Planning Analytics Workspace environment that is set up with a custom SSL or security certificate.

To use Planning Analytics for Microsoft Excel with a Planning Analytics Workspace environment that is set up with a custom SSL or security certificate, ensure that:

The version of Planning Analytics Workspace is 2.0.41 or newer.
The SSL or security certificate is properly configured. For more information about configuring your certificates, see Configuring TLS for Planning Analytics Workspace Local.

If your environment does not meet the requirements, you may see the following serialization error:

System.Runtime.Serialization.SerializationException: Type 'Cognos.Office.Tm1.Connections.Tm1WebException' in Assembly 'TM1.Common, Version=11.0.40.11, Culture=neutral, PublicKeyToken=d6e6d7d808b7e5b7' is not marked as serializable.