A strategy map is a visualization that tracks business performance by perspectives, objectives, and metrics.
A strategy map shows the status of metrics with traffic lights and trend indicator icons. A strategy map organizes perspectives, objectives, and metrics into the following hierarchy:
- A strategy map can have multiple perspectives.
- Each perspective can have multiple objectives.
- Each objective can have multiple metrics.
The standard perspectives for a strategy map include the following items:
- Financial performance
- Customer knowledge
- Internal business processes
- Learning and growth
Connections in a strategy map display as directional arrows to show a visual relationship or flow between the objectives in the diagram.
When you double-click a metric in a strategy map, the selected metric become the focus metric. Views, visualizations, and other widgets on the current dashboard also update automatically to show data in context of the focus metric.