Distribution list for email notifications

The user roles that are assigned in Self Service define the distribution list for the IBM Sterling Order Management System email notifications.

Email notifications are sent to you if you are assigned one of the following roles in Self Service.
  • Organization Administrator
  • Developer
  • Stakeholder
For more information about the role assignment in Self Service, see Organization operations roles within Self Service.
Note: To ensure that you do not encounter any interruptions to your existing maintenance or release notifications, you must validate your current role in Self Service.

All email communication originates from noreply@oms.supply-chain.ibm.com. Ensure that your spam filters are updated to reflect this change.

If you encounter any issues or have questions about the email notifications, contact IBM Support by opening a case with IBM Support.