Managing Health Monitor agent

Use the IBM® UrbanCode® Deploy Selfserv tool to manage your IBM Sterling® Order Management System Health Monitor agent, such as to start and stop the agent when needed.

Before you begin

Ensure that the following conditions are met:

You have access and login credentials for the IBM UrbanCode Deploy Selfserv tool. You can request access through a service request ticket.

Also, ensure that you complete the following tasks:

Add the trigger nodes to the agent component for your application for each environment.

For more information about completing these tasks, see Adding agent and integration server names and trigger nodes for an application.

About this task

When you use the IBM UrbanCode Deploy Selfserv tool to manage your Health Monitor agent, you can complete the following processes:

Start or stop the Health Monitor agent

Procedure

Access the IBM UrbanCode Deploy Selfserv tool dashboard.
From the Dashboard tab, click the main Applications tab.
Within the Applications tab, select your IBM Sterling Order Management System application. Then, click the Environments tab for that application.
The Environments tab is the entry point for running processes for an application and displays all of the environments for which you have access for the application.
You can manage the agent and integration servers for any of the IBM Sterling Order Management System environments that you have access.
Request that a process is to run for the target environment by clicking the Request Process icon for the environment.
The IBM UrbanCode Deploy Selfserv tool displays a window with options for you to specify and configure the process that you want to run.
On the Run Process window, select the process that you want to run to manage the environment servers.
You can select one of the following options from the Process menu:
- Start Health Monitor Agent
- Stop Health Monitor Agent
Note: Some options that display in the Run Process dialog might not be used for completing the process that you selected. When you select to start or stop a Health Monitor agent, the following options are not used. Do not select, change, or specify values for the following options:
- Only Changed Versions
- Snapshot
- Schedule Deployment
- Description
Click Submit to run the process with your selected options.
The process begins and the Progress Execution log screen displays for you to view the progress and status of the process and of any subprocesses. You can use this view to see all of the subprocesses that are running to complete the overall process. You can also view the logs for the processes when you need to complete any troubleshooting.
The IBM UrbanCode Deploy Selfserv tool logs every action that you complete at all levels of an application to assist with troubleshooting.