Legacy platform

Applications manager or system management console fails to start on WAS

If the Sterling™ Configure, Price, Quote application is deployed on WAS 8.5.5.2, the Applications Manager or System Management Console does not start.

Problem

The Applications Manager or System Management Console does not start.

Solution

Configure the HTTP Channel custom property as follows:

  1. Log in to the Deployment Manager UI.
  2. Navigate to Application Servers > <servername>. Under Web Container Settings, click Web container transport chains > chain_name > HTTP Inbound Channel > Custom Properties > New.
  3. Enter the name of the new property as CookiesRemoveQuotes and set the value to true.