Access the system management console

When you access the system management console, ensure you have enough memory, and that the Applications Manager are not open.

Before you begin

  • Java™ 1.8 or above should be installed on the system.
  • Java cache should be enabled in Java Control Panel.
  • You can access the System Management console from the Application Console or directly by going to https://<hostname>:<portnumber>/sma/sma/console/login.jsp. To launch from the Application Console, you need to use Microsoft Internet Explorer 11 or later, or Microsoft Edge in Internet Explorer mode. For more information, see Use Microsoft Edge in Internet Explorer mode.

About this task

It is recommended that you increase the memory available to the Java plug-in for every computer that runs the System Management Console. To increase the memory available, open the Java plug-in settings from the Windows control panel. Specify the following Java runtime parameters: -Xms128M -Xmx128m.

If both the Applications Manager and the System Management Console are opened at the same time, and if a dialogue window is opened in either application, the other stops responding to user input until that dialogue window is closed. This is due to a bug in the Java platform.

Procedure

  1. To access the System Management console directly in a web browser, go to https://<hostname>:<portnumber>/sma/sma/console/login.jsp and log in with your credentials.

Alternatively, to access the System Management console from the Application Console:

  1. Point your browser to http://<hostname>:<portname>/smcfs/console/start.jsp

    where,

    • hostname is the computer name or IP address of the computer where Sterling™ Order Management System Application Platform is installed.
    • portnumber is the listening port of the computer where Sterling Order Management System Application Platform is installed.

      The browser displays the Sign In window.

  2. Enter your login ID and password and click Sign In. The Application Console Home Page is displayed.
  3. From the menu bar, choose System > System Management Console.