Modifying extended statuses

Modify extended statuses to refine lifecycle tracking and align with changes in business processes. Updates help keep lifecycle definitions accurate and aligned with current operational needs.

Procedure

  1. Log in to Order Hub.
  2. From the side navigation menu, click Configuration > Application platform > Process modeling.
  3. In the process modeling area, click the required process type.
    The system displays the Service definitions list in the side panel.
  4. Click the Statuses icon (Statuses icon that looks like a document with the corner folded over).
    The system displays the Statuses list in the side panel.
  5. Select the extended status that you want to modify.
    The system displays the Status window with the Monitoring rules tab open in the canvas.
  6. Modify the extended status in one of the following ways:
    • Edit the status name.
    • Modify the monitoring rules.
    • Add a comment by selecting the Add comment icon, entering a comment, and clicking the checkmark.
    • To modify the milestones, click the Milestones tab and make the changes.
  7. When you finish making modifications, click Save.