Starting Application Console

You can start the Application Console by using Microsoft Internet Explorer.

The following browser versions are supported:

Microsoft Internet Explorer 11.
Microsoft Edge in Internet Explorer mode. For more information, see Use Microsoft Edge in Internet Explorer mode.

Note: IBM is aware of the End of Support announcements for Microsoft Internet Explorer 11. Going forward, you can continue to use Application Console with Microsoft Edge in 'Internet Explorer mode'. For more information, see:

Important: You must follow all the prerequisites that are listed in the Microsoft page to use the Internet Explorer mode with Microsoft Edge, or the Application Console might not start successfully.

Procedure

Point your browser to http://<hostname>:<portnumber>/smcfs/console/start.jsp

where:

hostname is the computer name or IP address of the computer where Sterling™ Order Management System is installed.
portnumber is the listening port of the computer where Sterling Order Management System is installed.

Results

The browser now displays the Sign In window.

To sign in to the Application Console, enter your Login ID and Password and click Sign In. The Home page displays.

The Home page displays your assigned queues and the number of alerts assigned to that queue, as well as the number of alerts in that queue that are assigned to you, any alerts assigned to you (see Alert console screens ), and any saved searches (see Application Console: search window) you may have.