Dissociate a service skill from a provided service, delivery service, or special service

You can dissociate a service skill from a provided, delivery, or special service if you do not want to associate a service skill with one of the said services.

About this task

To dissociate a service skill from a provided service, delivery service, or special service:

Procedure

  1. Navigate to the Service Skills screen. To navigate to the Service Skills screen, perform the following steps:
    1. Log in to Sterling Business Center as an Item Administrator.
    2. The application home page is displayed. Click the Products tab.
    3. From the Products home page, click Find Service in the Catalog dashlet.
    4. In the Service Search screen, click Search to view a list of all the available services. Alternatively, use either the Basic Search or the Advanced Search option to narrow down the list of services displayed.
    5. The Service Search screen is displayed. In the Services panel that is displayed, click the Service ID hyperlink.
    6. The Primary Information screen is displayed. In the Related Tasks panel, click Manage Skills.

      The Service Skills screen is displayed.

  2. In the Skills area, perform the following:
    1. From the Required Skills list, select the skill that is to be disassociated from the service item.
    2. Click the Move Left icon to move the selected skill from the Required Skills list.

      Tip: Click the Move All - Left icon to move all the required skills to the available skills list.

  3. Click Save.

    The selected skills are dissociated from the provided service, delivery service, or special service, and excluded from the execution of either of the services.