Archived what's new in in previous years

Important new features and enhancements were introduced in IBM Sterling® Order Management System - Self Service in previous years.

September 2024

Preview containerized developer toolkit with Java SDK 21: Because the support for Java SDK 8 will be withdrawn soon, a preview developer toolkit with Java SDK 21 is available for Sterling™ Order Management System environments. Ensure that you download the preview developer toolkit with Java SDK 21 and start testing your existing customizations. For more information, see Downloading the preview containerized developer toolkit with Java SDK 21 on the next-generation platform.

July 2024

Commands for Configuration Deployment Tool (CDT) actions: The command-line interface (CLI) provides new commands to complete various Configuration Deployment Tool (CDT) actions, such as generate sample, list, download, upload, import, and export. For more information, see Commands for Configuration Deployment Tool (CDT) actions.
IBM MQ alerts: To monitor queues in your environment, you can create IBM MQ alerts in your production environments and set thresholds and conditions for the metrics that you want to monitor. When an alert is violated, you can sign up to receive email notifications. To configure any existing alert, contact your system administrator. For more information, see Creating and editing IBM MQ alerts.

June 2024

Server performance profile is changed to Balanced for nonproduction environments: To maximize the number of agent and integration server instances on development and quality assurance environments, the profile is automatically set to Balanced on creation or modification of the server configuration. For more information, see Configuring servers on the next-generation platform.
Generating access tokens: You can generate access tokens to grant functional and nonfunctional users access to the Self Service command-line interface (CLI).
For more information, see Accessing tokens. A functional user is a new user type available who automates processes by using the CLI. For more information, see Creating functional users and assigning roles.
Monitoring dashboard chart widgets: Chart widgets limit the number of series that are displayed to 50. This limitation reduces the impact of the widgets on your browser.; Sorting in a chart legend is from the highest to the lowest values that are based on a series.

May 2024

Environment Header and Description: Certain users can edit the environment header and description. For more information, see Environments in Self Service.

March 2024

Reset transaction database feature: The reset transaction database feature in next-generation nonproduction environments truncates the transactional data from Sterling Order Management System database without the Inventory Visibility tables.
Note: Only Order Management Software transaction data and no other transaction data is considered.

For more information, see Reset transaction database.

February 2024

Support to deploy Call Center and Order Hub packages: Users with Developer (production and nonproduction) role can now deploy Call Center and Order Hub customizations. For more information, see Deploying customizations.

October 2023

A new monitoring tool is introduced: A new monitoring tool is introduced to provide information about the metrics, usage, and the performance of the application. The existing tooling is moved to a new tab - Monitoring (Legacy). For more information about the existing dashboards, see Dashboards and charts.
For more information about the legacy dashboards, see Dashboards and charts - Legacy.

20 September 2023

Support to list and download developer toolkits from command-line interface: Users with Developer and Organization Administrator roles can now list and download a developer toolkit and identify the version number of the developer toolkit without having to access the Self Service user interface. For more information, see Listing and downloading developer toolkits.

15 May 2023

Support to activate logs replication to Graylog: Users with Developer and Organization Administrator roles can enable application logs push to Graylog on non-production environments. This feature helps to view and search the log statements generated by the customization that is deployed on the environment, without having to export logs. For more information, see Activating logs replication to Graylog.

17 April 2023

Support to deploy Call Center customization packages independently: Self Service now supports uploading, downloading, and deploying customization packages for Sterling Call Center. For more information, see Managing customizations.

9 March 2023

Export Application Logs performance enhancements

The Export Application Logs process is enhanced to improve the overall performance.
The application logs are now uploaded into the IBM Cloud Object Storage as multiple compressed (tar) files, that is, one tar file per server. For more information, see Export application logs.

6 February 2023

OIDC configuration support: User with Organization Administrator and Developer Production and Non-Production roles can now configure environments with a choice of an alternative authentication provider from a list of approved providers that are compliant with OpenID Connect (OIDC). For more information, see OpenID Connect (OIDC) configuration.

12 January 2023

Create maintenance events for data centers

Users with Support and Operations roles can now create a maintenance event for users with an environment that belongs to the selected data center. For more information, see Creating environment upgrade and maintenance events.

Alert for long running processes

The System Implementer (SI) is now alerted about the processes that are running long. Long running processes can include customization deployments, CDT import/export, major/minor upgrades, and more. The processes that are running long are shown with a status of ‘Alert’ in the process table.

Enhanced Server configuration page

A new tooltip named About resource allocation is added to the Server configuration page. The tooltip provides information on resource consumption when new servers are created.
The colors for CPU and memory allocation bars are updated to indicate status of resource consumption.
Auto refresh, Server actions, and Server processes fields are moved to the table toolbar.

For more information about resource allocation, see Resource allocation on the next-generation platform.

13 October 2022

8022 port added

An option to select 8022 port is now available to setup an SFTP server, while creating a new firewall policy.

Banner for critical updates

The System Implementer (SI) may now first see one or more banners of notifications, after logging in to Self Service. The banner displays important updates or messages.

Certificate sorting

You can now sort the certificates by columns such as creation date, expiration date, and more.

Expired notification and certificates clean-up

The expired notification and certificates will be removed from the application and database after 90 days of expiration.

Viewing organization administrators information

You can now view the list of organization administrators of the tenant’s organization under user profile. This helps reaching out to the organization administrators directly when required.

27 July 2022

Enabling language packs

An Organization Administrator can now enable language packs for specific environments. For more information about enabling language packs, see Enabling language packs.

11 July 2022

Viewing Inbox notifications

Developers and Organization Administrator are now notified of new messages in the inbox. You can preview the unread messages in your Inbox and mark them as read. It’s recommended to use the Inbox notification feature regularly to quickly find important messages about application alerts, proactive cases opened, upcoming maintenance, and upgrade events of your environments. For more information about Inbox notifications feature, see Viewing Inbox notifications.

21 June 2022

Graylog enhancements

Graylog is enhanced to search and view logs effectively. For more information about changes in Graylog, see Viewing application log files.

28 April 2022

Viewing maintenance events

An Organization Administrator, and a user with Developer (production and non-production) role can now view the maintenance schedules in the event calendar. For more information, see Event calendar for environment upgrade and maintenance events.

18 February 2022

Updating and deleting remote queues

Users with the Developer role can now update and delete remote queues for their environments. For more information, see Updating queues and Deleting queues.

17 January 2022

Enabling and creating remote queues

An Organization Administrator can now enable the option to create remote queues for specific environments. For more information, see Enabling remote queues.

Users with the Developer role can create remote queues for their environments to communicate with external queues. For more information, see Creating remote queues.