Synchronizing servers (legacy)

If you are migrating from the old UCD tool to Self Service, users with the Developer role can synchronize the servers that you created by using the UCD tool with the servers that are created by using Self Service.

About this task

Servers that were updated or added in the UCD tool can be added or updated in Self Service. However, any server that was deleted in the UCD tool must be manually deleted in Self Service. Moreover, the option to synchronize servers is not available if you do not have servers that are created by using the UCD tool.
Note: When using Self Service directly and not migrating from UCD, a user with the Developer role must synchronize servers after an environment is provisioned.

Ensure that the agent and integration servers do not have the same name, otherwise the synchronization fails.

Procedure

To synchronize servers, complete the following steps:

  1. Open Self Service.
  2. From the Self Service menu, select Environments.
  3. Select an environment.
  4. In the Server configuration tab, click Sync servers.

    The server configuration page is reloaded to display the servers that are synchronized from the UCD tool along with the servers that are created by using Self Service. You can click a server to view the details.

    All configurations are copied from the UCD tool to Self Service.