View and manage delivery schedules for specific ship-to location and recurrence plan
combinations. These schedules and plans help you to streamline order management, maintain accurate
deliveries, and provide a reliable experience for your customers.
Procedure
-
Log in to Order Hub.
- From the main menu, select
.
- From the Account menu, select the account for which you want to
view or modify schedules.
To find a specific account, start typing the account name. The
list updates to show matching accounts.
- Click the flyout menu icon and select Contract
orders.
- Select the Active tab.
- Locate the contract order for which you want to view the schedules, and from the
Schedules column, click View.
The system displays an inner table
just below the contract order line that shows the ship to addresses, recurrence plan names, and
number of schedules.
- To view the schedules for a particular ship to address and recurrence plan, from the
Schedules column, click the number.
The
Summary of schedules page
opens. You can search for a specific schedule using the filter. For more information, see
Filtering and searching data.
- From the Summary of schedules page, view or modify schedules.
- To edit the recurring schedule, click the overflow menu for a schedule, select
Edit, modify the recurrence plan, ship-to address, or start and end dates,
and click Save.
- To create a new schedule using the selected schedule as a template, click the overflow menu for
a schedule and select Create from existing. Then, modify the schedule
information and click Save.
- To view schedule details, click the overflow menu for a schedule and select View
details. You can also edit the schedule directly from the View recurring
schedules page by clicking , modifying the schedule information, and clicking
Save .
- To pause the recurring schedule, click the overflow menu for a schedule and select
Pause and enter the pause start and end dates.
- To delete the recurring schedule, click the overflow menu for a schedule and select
Delete.