Work order list

The Work Order List window displays the results of a work order search. You can perform actions on a single work order or multiple work orders by selecting the check box(es) of the work order(s) you want to perform an action on and choosing the applicable action from the action bar.

Table 1. Work order list
Actions	Description
View Details	Select this action to view the work order details of the selected work orders. For more information see Work Order Details screen.
Plan Appointment	Select the work order(s) for which you want to plan the appointment. This action can be performed only on work orders containing single appointments. For more information see Plan Work Order Appointment screen.
Record Completion	This action takes you to the Record Completion screen to confirm an appointment for the selected work orders.
Record Service Failure	This action takes you to the Record Service Failure screen to enter the reasons for the appointment service failure for the selected work orders.
Cancel	This action pops up the Cancel Work Order screen to provide the code and reason to cancel the work order.
Service Tools	This action takes you to the Service Tools screen to add or remove the service tools associated with the selected work orders.
Work Order #	The work order number associated with the work order. Click this link to view work order details.
Node	The node associated with the work order.
Enterprise	The Enterprise associated with the work order.
Status	The status of the work order namely, Created, Cancelled and Completed.
Multiple Appointments	A flag `Y` is specified if the work order has multiple appointments, else the flag is set to `N`.
Appointment	The current appointment schedule associated with the work order.
Pre Call Status	The current pre-call status associated with the work order.