Viewing an order line's chained order lines
About this task
The order line panel field level descriptions can be referred from Order Line table descriptions.
You can create chained orders for order lines and service lines such as provided service and delivery service. The service lines can be a stand alone or associated with a product item.
Note: A
chained order cannot be created if the service line is included in
a work order.
To view an order line's chained order lines:
Procedure
- From the navigation bar, select Order.
- Choose the Order Console. The Order Search window appears.
- Search for the applicable orders.
- From the list, select the check boxes of the applicable orders.
- From the action bar, choose View Details. The Order Detail window appears.
- From the Order Lines table, select the check boxes of the applicable lines.
- From the Order Lines action bar, choose View Details. The Order Line Detail window appears.
- From the Order action bar, choose the Chained Orders icon. The Related Orders window displaying any lines the specific line is chained to or derived from.
Results
If you have a return order line associated with the selected order line the following table is displayed.