Remaining service request charges screen

You can use the Remaining Service Request Charges Detail window for adding or modifying the service request charges.

The service request header panel descriptions can be referred from the Service Request table.

• Adding Remaining Service Request Charges - From the Charges table, choose the Add icon. A new row appears in the Charges table. From the Charge Category drop-down list, select the category of the new charge.
  Note: This drop-down displays all service request charges and discount charges. Consult your system administrator to determine which charges should be used as service request charges and which should be used as discount charges.

  Table 1. Remaining service request charges screen, charges

  Fields	Description
  Charge Category	The name of the charge category. Select an option from the drop-down menu.
  Charge Name	The name of the charge name. Once the charge category is selected, this field is populated by a drop-down menu. Select the appropriate charge name.
  Charge Amount	The amount of the charge that is applied to the header level.

  Click Save after making changes to the charges panel to update the remaining service request charges. The Modification Reason Screen screen appears, enter the appropriate reason code and text and click OK.

• Modifying Remaining Service Request Charges - Locate the charges you want to modify. In the charges panel enter the amount of the charges and click Save. The Modification Reason Screen screen appears, enter the appropriate reason code and text and click OK.