Item substitution screen
You can substitute items for an existing order line item. For example, if the customer has an item on backorder and they would rather get another similar item instead of waiting, you may substitute the existing order line item with the new item.
An item must be associated with other items as configured in Catalog Management in the Applications Manager to perform a substitution.
The order line panel field level definitions can be referred from Order Line table descriptions.
| Fields | Description |
|---|---|
| Status | If you want to substitute only the quantity of a line that is in a certain status, choose the appropriate status here and choose the GO button. |
| Quantity | The line quantity of the ordered item. |
| Quantity To Substitute | Enter the quantity of items you want to substitute and choose the GO button. |
| Item ID | The substitution item's item ID. |
| PC | The substitution item's product class. |
| UOM | The substitution item's unit of measure. |
| Description | A description of the substitution item. |
| Priority | The substitute item's priority. |
| Associated Qty | The quantity that has been configured for the associated item in the Applications Manager. |
| Substitution Qty | The quantity of the new order line if you choose to substitute with this item. |