Alerts search by order screen
This screen allows you to search for alerts by order. Clicking the search button takes you to the Alert List for Search by Order screen.
Do not use spaces before or after any text you enter in the search fields, as this may result in inconsistent or inaccurate results.
| Fields | Description |
| Document Type | Note: Select the appropriate document type contained
in the alert you are searching for, if applicable.
|
| Enterprise | Choose the field and lookup option to find the specific Enterprise you want use. Or Choose "Across Enterprises" to use of all the Enterprises. |
| Alert Type | Enter the type of alerts you are searching for, if applicable. |
| Queue | Enter the queue that the alerts you are searching for are in, if applicable. |
| Assigned to User | Enter the user ID of the user the alerts you are searching for belong to, if applicable. |
| Last Raised on Date | Enter the date and time ranges to search. |
| Raised Count | Enter the number of times the alert has been raised. This field is more appropriate for consolidated alerts. |
| Alert Status | Select any or all of the following alert statuses: Open - to search for alerts that are in open status. Closed - to search for alerts that are no longer in open or WIP status. WIP - to search for alerts that are in Work In Progress (WIP) status. |
| Order Number | Enter the order number contained in the alerts you are searching for, if applicable. |
| Buyer | Enter the Buyer of the order contained in the alerts you want to search for, if applicable. |
| Seller | Enter the Seller of the order contained in the alerts you want to search for, if applicable. |
| Total Amount | Enter the Total Amount of the order contained in the alerts you want to search for, if applicable. |
| Carrier Service | Enter the Carrier Service of any order line for the order contained in the alerts you want to search for, if applicable. |
| Payment Status | Enter the Payment Status of the order contained in the alerts you want to search for, if applicable. |
| Requested Delivery Date | Enter the requested delivery date range for the order contained in the alerts you want to search for, if applicable. |
| Max Records | Enter the maximum number of alerts you want returned from your search. |
The MessageKey value that determines the members of a particular exception group can be queried by inputting Reference Name is 'MESSAGEKEY'.