Setting up value-added services other rules

You can set up other value-added services rules.

1. From the menu bar, choose Applications > Distributed Order Management. The tree displays in the side panel.
2. From the tree, choose VAS > VAS Process > VAS Rules. The VAS Rules Details window displays in the work area.
3. Enter how many hours in advance you need to consolidate product lines to the work order before the appointment date. A lead time zero (0) is equivalent to 12 a.m. the next day and excludes all work orders whose first appointment is on the current date. Negative numbers can be entered in this field to apply the rule to the current date. For example, -24 corresponds to 12 a.m. of the current date. -12 corresponds to 12 p.m. (noon) of the current date.
4. Check the box in the Automatically remove association between product and delivery service lines field if you want the system to automatically remove the association between product and delivery service lines in a work order.
   Note: However, even if the Automatically remove association between product and delivery service lines is selected, the association will be removed only when the corresponding product line or delivery service line is removed from the work order.

   Note: If the product line is removed from the work order, the association to the corresponding delivery service will also be removed.

   Note: If the delivery service line is removed from the work order, the associations to all the product lines that are associated with the delivery service line will be removed.
5. Select the Allow appointment date change to an earlier date after schedule check box if you want to reschedule an appointment for a product line that requires delivery and that has already been scheduled after taking an appointment, to an earlier date.
6. Choose the Save icon.