Capacity calculation for service resources
If a resource pool maintains capacity at the service resource level, the total capacity of the resource pool is the sum of all of the capacities of the resources.
For example, a resource pool (RP1) has the following configuration:
| Slots capacity
|
8:00 a.m. - 12:00 p.m., 2:00 p.m. - 6:00 p.m. Working hours
|
|---|---|
| Mike's Team | 9:00 a.m. - 12:00 p.m., 2:00 p.m. - 6:00 p.m. (7 hours) |
| John's Team | 10:00 a.m. - 12:00 p.m., 2:00 p.m. - 6:00 p.m. (6 hours) |
| Bob's Team | 10:00 a.m. - 12:00 p.m., 2:00 p.m. - 6:00 p.m. (6 hours) |
The total capacity for RP1 is 19 hours, the sum of the capacities of Mike's Team, John's Team and Bob's Team.