You can reassign pending shipments from a single node or multiple nodes to other
available nodes from the Nodes page.
About this task
The nodes page displays the number of pending shipments, if any, in each node. You can scan the
status of all the available nodes and select multiple nodes from the list to reassign the pending
shipments to other available nodes.
Procedure
-
Click Nodes from the menu.
-
Search for the nodes that have pending shipments.
- To view all the nodes in the selected enterprise, leave the Search field
blank.
- To view a specific node, specify a node name or ID and select from the list.
-
Select the nodes and click Reassign pending shipments.
The Reassign pending shipments page displays the list of pending
shipments in the selected nodes. Details such as the shipment and order ID, number of items in the
shipment, delivery method, expected ship date, and customer name are also displayed.
-
Select the shipments that you want to reassign and click Reassign.
-
Determine the method that you want to use to reassign.
Option |
Description |
Reassign automatically |
The system chooses the best node available and reassigns the pending records. |
Reassign manually |
You choose a node and manually reassign the pending records to the node. If you selected
multiple records, you are reassigning all selected records to this node.
- Click Select node.
- Select the node that you want to reassign the pending shipments or releases to.
- Click OK to confirm the node selection.
Note: To see
all nodes across all enterprises, clear the Enterprise field.
|
Apply backorder |
After the records are successfully reassigned, items that are included in the records are
set as backordered at the original node until a configured time. The default configured time is
12:00 AM in the node's local time. New orders that include any backordered items will not be
assigned to the original node during this time. For more information about configuring the time,
see the Back
ordered inventory rules section. Use this option when inventory or resources are
unavailable at the original node. For example, an outage or natural calamity.
|
Do not apply backorder |
Items are not set as backordered and the original node continues to function without
change. Use this option for scenarios where inventory is available and the node can continue
fulfilling orders. For example, an item is pending pick up at node1 but the customer now
wants to change to pick up at node2.
|
-
Click Reassign.
Results
The original shipment is canceled. The associated order lines are reassigned to other available
nodes. The order repeats the schedule and release process, and a new shipment is created. It might
take a few minutes for the system to complete the reassignment. You can check the Orders page to
verify that the shipments are reassigned.
If any of the shipment lines that you selected are already in the Shipped status, they are not
reassigned. An error message is displayed giving the details for the failure to reassign.