Reassigning pending shipments from the Nodes page

You can reassign pending shipments from a single node or multiple nodes to other available nodes from the Nodes page.

About this task

The nodes page displays the number of pending shipments, if any, in each node. You can scan the status of all the available nodes and select multiple nodes from the list to reassign the pending shipments to other available nodes.

Procedure

  1. Click Nodes from the menu.
  2. Search for the nodes that have pending shipments.
    • To view all the nodes in the selected enterprise, leave the Search field blank.
    • To view a specific node, specify a node name or ID and select from the list.
  3. Select the nodes and click Reassign pending shipments.
    The Reassign pending shipments page displays the list of pending shipments in the selected nodes. Details such as the shipment and order ID, number of items in the shipment, delivery method, expected ship date, and customer name are also displayed.
  4. Select the shipments that you want to reassign and click Reassign.
  5. Determine the method that you want to use to reassign.
    Option Description
    Reassign automatically The system chooses the best node available and reassigns the pending records.
    Reassign manually You choose a node and manually reassign the pending records to the node. If you selected multiple records, you are reassigning all selected records to this node.
    1. Click Select node.
    2. Select the node that you want to reassign the pending shipments or releases to.
    3. Click OK to confirm the node selection.
      Note: To see all nodes across all enterprises, clear the Enterprise field.
    Apply backorder After the records are successfully reassigned, items that are included in the records are set as backordered at the original node until a configured time. The default configured time is 12:00 AM in the node's local time. New orders that include any backordered items will not be assigned to the original node during this time. For more information about configuring the time, see the Back ordered inventory rules section.

    Use this option when inventory or resources are unavailable at the original node. For example, an outage or natural calamity.

    Do not apply backorder Items are not set as backordered and the original node continues to function without change.

    Use this option for scenarios where inventory is available and the node can continue fulfilling orders. For example, an item is pending pick up at node1 but the customer now wants to change to pick up at node2.

  6. Click Reassign.

Results

The original shipment is canceled. The associated order lines are reassigned to other available nodes. The order repeats the schedule and release process, and a new shipment is created. It might take a few minutes for the system to complete the reassignment. You can check the Orders page to verify that the shipments are reassigned.

If any of the shipment lines that you selected are already in the Shipped status, they are not reassigned. An error message is displayed giving the details for the failure to reassign.