Live agent or integration servers screen
This screen displays all agent and integration servers that are currently running.
| Fields | Description |
|---|---|
| Server ID | The unique ID for the server. |
| Server Name | The unique name for the server. |
| Status | The status of the server. The status can be active, suspended, or shutdown in progress. |
| Actions | Description |
| Shutdown Server | To shutdown an agent or integration server on the Live Agent or Integration Servers screen, select the appropriate server in the list and click this button. It is possible to select multiple servers in the list to shutdown more than one at a time. |
| Suspend Server | To suspend a server, select the appropriate server in the list
and click this button. This action is only available for servers that
are active. Note: This action is not available
for health monitor agents.
|
| Resume Server | To resume a server, select the appropriate server in the list
and click this button. This action is only available for servers that
are suspended. Note: This action is not
available for health monitor agents.
|
| Close | Click to close the window. |