When creating a quote, you can assign a different contact to it.
About this task
To
assign a different customer contact:
Procedure
-
Log in to Sterling™ Field Sales.
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From the application sidebar menu, click Quotes.
-
The Quotes home page is displayed. Expand the Search
Criteria panel and enter the appropriate search criteria.
-
Click Search. The search results display quotes matching the search
criteria.
- If only one quote matches the search criteria, the Quote Details screen is displayed.
- If multiple quotes match the search criteria, the list of quotes is displayed in the
Search Results panel. Click the corresponding Quote Name
hyperlink. The Quote Details screen is displayed.
-
In the Quote Details screen, click the Customer Name hyperlink. The
customer details are displayed in a dialog box.
-
From the Contact drop-down list, select a contact and click
Save.
Note: You can assign a new contact to a quote only if the customer associated with the quote is a
business customer.
The information pertaining to the contact is displayed under the
Contact panel.