When creating an opportunity you can assign a different contact to it.
About this task
To assign a different customer contact:
Procedure
-
Log in to Sterling™ Field Sales.
-
From the application sidebar menu, click Opportunities.
-
The Opportunities home page is displayed. Expand the Search
Criteria panel and enter the appropriate search criteria.
-
Click Search. The search results display opportunities matching the
search criteria.
- If only one opportunity matches the search criteria, the Opportunity Details
screen is displayed.
- If multiple opportunities match the search criteria, the list of opportunities is
displayed in the search results. Click the corresponding Opportunity Name hyperlink. The Opportunity
Details screen is displayed.
-
In the Opportunity Details screen, under the Contact panel, select a
different contact from the Contact* drop-down list. Alternatively, click the
New hyperlink in the Contact panel. The New Contact
dialog box is displayed. Enter the required information and click Save.
Note: You can assign a different contact to an opportunity only if the customer associated with the
opportunity is a business customer.
- Click Save.
The information pertaining to the contact
is displayed under the Contact panel.