Deployment options

IBM Sterling Order Management System provides multiple deployment options such as on cloud, on premises, or in containers.

The following table highlights the deployment options that are available to you based on the capabilities of the products.

Table 1. Deployment options
Capability IBM Sterling Order Management System IBM® Sterling Intelligent Promising Reference
IBM Sterling Order Management System manages the order fulfillment workflow, payment, pricing, and fulfillment network sourcing across commerce systems.
  • On cloud
  • On premises
  • Containers
 - IBM Sterling Order Management System

IBM Sterling Intelligent Promising combines the inventory and capacity visibility with sophisticated fulfillment decision-making to help retailers maximize inventory productivity, make reliable and accurate order promises, and optimize fulfillment decisions at scale.

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  • On cloud
  • Containers
 IBM Sterling Intelligent Promising
Order Hub is the user interface to improve the experience of order management professionals while managing their fulfillment network, orders, shipments, and while reviewing node performance metrics. The interface supersedes the Application Console and removes the Internet Explorer browser dependency.
  • On cloud
  • On premises
  • Containers
  • On cloud
  • Containers
Supply Collaboration enables the aggregation, routing, and tracking of planned orders and purchase orders in an extended enterprise environment with multiple divisions and complex supplier networks.
  • On cloud
  • On premises
  • Containers
 - IBM Sterling Call Center add-on

IBM Sterling Call Center next-generation application addresses the customer inquiries such as order modifications, price adjustments, appeasements, returns and exchanges, quickly and easily. IBM Sterling Call Center uses the Carbon Design System with an Angular-based UI that gives a consistent experience across other IBM Sterling Order Management System UI applications.
  • On cloud
  • Containers
  • On premises (late 2023)
 - IBM Sterling Call Center next-generation application

IBM Sterling Store Engagement is used for in-store associates on desktops, tablets, and mobile devices. The interface offers in-store product and inventory search, in-store fulfillment flexibility (BOPIS, SFS, STS), line busting, and omnichannel return capabilities and inventory functions within the store.
  • On cloud
  • On premises
  • Containers
 - Store Engagement next-generation application