Overview

IBM Sterling® Order Management System is a software as a service (SaaS) offering, which is designed for organizations that are looking for foundational order management capabilities to augment their existing e-commerce initiative or to start a new omnichannel initiative. With Sterling™ Order Management System, you can manage these complexities, and improve the supply chain efficiencies and business responsiveness of your organization by cost-effectively orchestrating global product and service fulfillment across the extended enterprise.

You can use the Sterling Order Management System offering to deliver a seamless order management experience across all channels, which creates a complete shopping experience for your customers.

With Sterling Order Management System, you can enhance cross-channel efficiencies by improving and streamlining complex order management and fulfillment operations across your commerce systems. The Sterling Order Management System offering includes the following solution-based packages and services:
  • IBM Sterling Order Management System Standard Edition (formerly IBM Sterling Order Management System Service):

    Full-featured omnichannel Sterling Order Management System IBM Cloud® Service offering that is designed to enable intelligent matching of internal and external sources of supply and demand while adhering to business rules configurable.

  • IBM Sterling Order Management System Essentials Edition (SaaS offering):

    Delivers faster time to value with a foundational set of features and services for order management and inventory availability.

With the IBM Sterling Order Management System solution, you can use the following cloud-based product service offerings: