Holds tab
View holds that are applied to the work order. Work orders might be on hold for certain complex services that need a number of compatible products and services, as well as service tools. A supervisor might need to verify work orders with such services before planning appointments.
Description of the Holds section
| Field | Description |
|---|---|
| Hold description | The description of the hold. |
| Hold status | The status of the hold. Holds can either be in created, resolved, or rejected status. |
| Hold comment | The reason for applying the hold or changing the status of the hold. |