Chained order pipeline

Chained order creation for services

Chained orders can also be created for service lines using the IncludeInChainedOrder transaction. The service line of a chained order can be either a provided service or a delivery service. It can also be a stand-alone line or be associated with a product. When a service line is chained, neither the associated lines nor the association among the lines is carried over to a chained order. Service lines cannot be chained partially.

A chained service line can be cancelled, included in a work order, or completed. When a chained service line is completed, the parent service line is also marked completed. A complete service line does not mark the product line completed automatically. If a chained service line is completed as part of a work order, the chained line as well as the parent line are marked completed through the deliver order transaction. The service line can be completed either through the work order or through the chain order. The chained order cannot be created if a service line is included in the work order and vice versa.

The DELIVER_ORDER transaction must be included in both the Parent and the pipeline of the Chained order pipelines if you have work orders. If it is not included, you receive an error stating there is ‘Not Enough Quantity' when you confirm the work order for chained order.