Active alerts tab for orders
View alerts that are related to the specific order.
The list includes alerts that were generated by system and by the alert rules that you defined.
Description of fields on the Alert search results page
Field | Description |
---|---|
Alert ID | A system generated unique identifier for the alert. |
Alert type | The type of alert. |
Description | A brief description of the alert. |
Queue | The queue that the alert is assigned to. |
Order number | The order number that is associated with the alert. |
Order status | The status of the order that is associated with the alert. |
Shipment number | The shipment number that is associated with the alert. |
Assigned to user | The user that is assigned to resolve the alert. |
Priority | The priority of the alert. |
Count | The number of consolidated alerts that belong to the same alert ID. |
Last triggered | The date that the alert was last triggered. |
Created for | The document type for which the alert was created. |
Enterprise | The enterprise code of the order that is associated with the alert. |
Buyer | The buyer of the order that is associated with the alert. |
Seller | The seller of the order that is associated with the alert. |
Carrier service | The carrier service of any order line in the order that is associated with the alert. |
Requested delivery date | The requested delivery date range for the order that is associated with the alert. |
Total amount | The total amount of the order that is associated with the alert. |
Details | Specific details of the alert. |
Payment status | The payment status of the order that is associated with the alert. |