Creating a provided service option

You can create a provided service option.

The following procedure explains how to create a provided service within the Applications Manager. You can also create a service in IBM® Sterling Business Center. For more information, see Create a provided service in IBM Sterling Business Center.

About this task

To create a provided service option:


  1. From the tree in the application rules side panel, choose Provided Services > Provided Service Options.

The Provided Service Option Search window displays in the work area.

  1. Choose the Create New icon. The Option Details pop-up window displays.
  2. Enter information in the applicable fields. Refer to Table 1 for field value descriptions.
  3. Choose the Save icon.
    Table 1. Option details pop-up window
    Field Description
    Item ID Enter the provided service option item ID as you want it to appear throughout the system.
    UOM Select the unit of measure to associate with the provided service option.

    Important: You can only associate a provided service option with a provided service item that has the same unit of measure.

    Short Description Enter a brief description of the provided service option.
    Fixed Capacity Units Enter the amount of capacity that is consumed by the provided service based on its unit of measure. For example, if the unit of measure for this provided service option is Hours and it takes two hours to fulfill the option, you would enter 2.
    Description Enter a detailed description of the provided service option.