Scenario: Configuring the Real-Time Availability Monitor for Capacity

If capacity is configured in Sterling Order Management System, you can configure the Real-Time Availability Monitor (RTAM) to consider capacity when calculating availability. In this case, when a node's capacity becomes depleted, RTAM publishes no availability for the items at the node.

1. In the Applications Manager, select Applications > Applications Platform from the menu.
   1. Double-click Process Modeling.
   2. Select the General tab and double-click the General process type to open it.
   3. Expand the Transactions tree in the left pane and double-click Real Time Availability Monitor to open it.
   4. In the top section, under the Time Triggered tab, click Create New to create an agent criteria with the following values:
      Note:

      • The JMS QCF is reserved exclusively for the agent server. Any QCF and queue suffices.
      • If a parameter does not show in the tables below, it denotes that the field is left blank.

      Runtime Properties

      Parameter	Value
      Agent Server	RTAMAgent Note: Click Create New to create an agent server.
      JMS Queue Name	Specify a JMS queue name for your environment, such as RTAMAgent_Q.
      No. of Threads	Specify the number of threads for your environment.
      Initial Context Factory	Specify the initial context factory as "File".
      Connection Factory	AGENT_QCF.
      Provider URL	file:/opt/SSFS_9.5/runtime/OM_JNDI
      Enable JMS Security	If you want JMS security, select this option.
      Schedule Trigger Message	Activity-based Mode is Selected.
      Message Retry	When Schedule Trigger Message is set to Activity-based Mode, specify a time interval for triggering RTAM. In this example, Schedule Trigger Message is set to Activity-based Mode. In this case, specify 5 minutes in the Message Retry field.

      Criteria Parameters

      Parameter	Value
      Action	Get
      Number of Records To Buffer	20,000
      InventoryOrganizationCode	Matrix_Corp
      MonitorOption	Activity-based mode is 1.
      CollectPendingJobs	Y
      RaiseEventOnAllAvailabilityChanges	N

   5. Save your changes.
   6. In the Events tab, ensure that the REALTIME_AVAILABILITY_CHANGE_LIST event is enabled. The event publishes inventory information to your website or external system by calling an asynchronous service that puts a message in a queue.
2. In Applications Manager, select Applications > Global Inventory Visibility from the menu.
   1. Double-click Inventory Rules from the left pane to open the corresponding window and select the Monitor Rules tab.
   2. Ensure that the Use Activity-Based Mode for Real-Time Availability Monitor option is selected.
   3. Subscribe the "East Coast" distribution group to node-level monitoring by clicking the Distribution Group To Use For Node Level Monitoring icon. The Monitor Rule Distribution Group window opens. Move the "East Coast" distribution group from Available to Subscribed in the Distribution Group To Use For Node Level Monitoring panel and then click the Save icon.
   4. Under the ATP Monitor Rules section, click Create New to create an ATP monitor rule. The following values are only for an example:
      ATP Monitor Rule Details

      Parameter	Value and Notes
      ATP Monitor Rule	Test
      ATP Monitor Rule Name	TestRule
      Lead Time Override (Days)	0
      Disabled	Not selected
      Event Based ATP Monitor Rule	Selected
      High Quantity Boundary	100 The available inventory level above which an inventory item is considered to be in high quantity. Until inventory falls below this level, an item is considered to be In Stock.
      Medium Quantity Boundary	10 The available inventory level above which an inventory item is considered to be in medium quantity. The available inventory level might indicate that an item is Available in Limited Quantity until the level rises to High or drops to Low.
      Low Quantity Boundary	1 The available inventory level above which an inventory item is considered to be in low quantity. At this level, a web site might indicate Low Stock.

   5. Click Save to save your changes.

      You might need to configure more ATP monitor rules, depending on your scenario complexity.

3. In Sterling Business Center, apply the "Test Rule" ATP Monitor Rule that you defined in step 2 to items that you are monitoring. You can apply the rule to multiple items or an item classification. The following steps show how to apply the rule to one item.
   1. Log into Sterling Business Center as an Item Administrator.
   2. At the home page, click the Products tab.
   3. From the Products home page, click Find Item in the Catalog dashlet.
   4. In the Item Search screen, enter the search criteria and then click Search to view a list of all the available items. Alternatively, use either the Basic Search or the Advanced Search option to narrow down the list of items displayed.
   5. In the Items panel that is displayed, click the Item ID hyperlink. Alternatively, double-click the row that contains the Item ID. In this example, select the Item ID for guitar.
   6. Click Manage Primary Information.
   7. The Primary Information screen is displayed. In the Related Tasks panel, click Manage Inventory Information.
   8. In the Inventory Information screen, change the ATP Monitor Rule and the node-level ATP monitor rule to "TestRule", which is the ATP monitor rule that was created in step 2. Click Save to save your changes
4. Configure RTAM to consider the shipping and pickup delivery methods by passing "SHP" and "PICK" in the DeliveryMethodListToMonitor list element in the manageInventoryMonitorRule API.
5. Configure RTAM to consider capacity in the manageInventoryMonitorRule API. Also, ensure that you set OrgCode to "Matrix_Corp" and ATPMonitorRule to "TestRule" in the API.
6. Configure an event that forces RTAM to run for all items at the store. To configure the event:
   1. In the Applications Manager, select Applications > Applications Platform from the menu.
   2. Double-click Process Modeling.
   3. Select the General tab and double-click the General process type to open it.
   4. Expand the Transactions tree in the left pane and double-click Capacity Change to open it.
   5. In the Events tab, configure the ON_STD_CAPACITY_FILLED event to call getInventoryItemList and createInventoryActivity. Set the "Processed" flag to "F" and enable the event.
   6. Click the Save icon.
7. Perform the following steps:
   1. Start the RTAM agent by using the Start Agent Server self-serve process.
   2. Monitor the RTAM agent.
      Run the Export Applications Logs UCD self serve process and analyze the logs or you can use the System Management Console to enable verbose logging.
   3. Trigger the RTAM agent.