Modifying disposition codes
You can modify disposition codes for the store associate to select for each returned product.
Perform the following steps to view return order rules:
- Log in to Sterling Business Center as a system administrator.
- From the Organization menu, select the organization for which you want to apply the rules.
- Click System Setup. The System Setup home page opens.
- Expand the Return Order menu.
- Click Disposition Codes. The Return Disposition page opens.
- Select the disposition code that you want to modify and click Modify. The Modify window opens.
- In the Disposition Code field, click and modify the code.
- In the Description field, click and modify the description.
- From the Product Class menu, select the appropriate product class.
- Select or deselect the Damaged check box.
- Select or deselect the Final Disposition check box.
- Click Save.