Modifying disposition codes

You can modify disposition codes for the store associate to select for each returned product.


  1. Perform the following steps to view return order rules:
    1. Log in to Sterling Business Center as a system administrator.
    2. From the Organization menu, select the organization for which you want to apply the rules.
    3. Click System Setup. The System Setup home page opens.
    4. Expand the Return Order menu.
  2. Click Disposition Codes. The Return Disposition page opens.
  3. Select the disposition code that you want to modify and click Modify. The Modify window opens.
  4. In the Disposition Code field, click and modify the code.
  5. In the Description field, click and modify the description.
  6. From the Product Class menu, select the appropriate product class.
  7. Select or deselect the Damaged check box.
  8. Select or deselect the Final Disposition check box.
  9. Click Save.